IMPORTANT: This position is no longer accepting applications. We are now in the interview phase. If you have already applied, you will receive a response. Thank you for your interest!
Alberta 2SLGBTQI+ Chamber of Commerce
Alberta, Canada
Company Profile
At the Alberta 2SLGBTQI+ Chamber of Commerce, we believe that an inclusive economy benefits everyone. As a non-profit organization, we support 2SLGBTQI+ entrepreneurs and businesses across Alberta by fostering connections, influencing policies, and providing resources that help businesses thrive.
With 150+ members, strong corporate sponsorships, and national recognition, we’re expanding our impact and investing in roles that strengthen our operations, communications, and member experience from the inside out.
Position Summary
Behind every smooth event, answered email, and updated member profile is someone like you: someone who keeps things on track so others can focus on the mission.
We’re hiring an Operations & Communications Coordinator to bring structure and clarity to a small, purpose-driven team. You’ll manage logistics, support communications, and help make sure members feel informed, included, and taken care of.
You’ll be trusted with real responsibility and supported to grow into the tools we use. This role is built for someone who spots problems early, follows through without reminders, and helps things run smoother just by being part of them.
This is a contract role is for 25 hours a week (with the potential to move to full time). Compensation package tailored to the candidate’s skills, experience, and qualifications. We offer flexibility, work-from-anywhere (within Alberta) and an engaging, supportive work environment.
What You’ll Achieve
- New members will feel welcomed and supported through clear onboarding steps, reliable follow-up, and timely updates to their profiles and records
- Our website, social media, and shared communications will stay current and relevant, keeping members informed and engaged
- monday.com will become a trusted tool, with blockers flagged early and clear visibility into the status of key tasks
- Public-facing content will reflect our values and priorities, with consistent posts that help build credibility and connection
- Inbox responses will be timely and thoughtful, helping members and partners get what they need without confusion
- Internal follow-through will improve as repeated reminders become less common and task progress becomes more visible
- Files and resources will stay organized, allowing team members to find and use what they need without delays
- Your clear communication and initiative will help the team resolve issues early and keep work moving smoothly
Basic Qualifications
- 1+ year of experience in an operations, admin, or communications support role where you managed day-to-day responsibilities independently and followed through without reminders
- Direct experience updating website content using WordPress or a comparable system, with confidence making live edits from provided content
- Proven ability to manage shared inboxes professionally and handle different types of inquiries without delays
- Hands-on experience using a task or project tracker (such as monday.com, Trello, or Asana) to keep work moving and flag blockers
- Comfort with social media scheduling and basic visual design using Canva or similar tools, shown through ownership of at least one recurring content stream
- Comfortable working independently using tools like Google Drive, Teams or Slack, and shared calendars to stay aligned
- Clear writing style that shows professionalism and care, especially when responding to sensitive or time-bound requests
Preferred Qualifications
- Experience using monday.com beyond task updates, such as improving workflow clarity or automating follow-ups
- Ability to plan and produce a week or month of Canva content that reflects the tone and priorities of a values-driven organization
- Familiarity with Stripe or similar payment systems, helping you troubleshoot billing issues or support smoother onboarding
- Prior work in a nonprofit or member-based group, where shifting priorities required clear judgment and thoughtful communication
- Experience formatting and sending newsletters using Mailchimp or similar platforms, contributing to regular, member-facing updates
Why Join Us?
- You’ll contribute to a more inclusive economy by supporting queer-owned businesses and entrepreneurs across Alberta, with your work directly shaping how members are welcomed, informed, and supported
- You’ll collaborate closely with leadership in a team culture that values care, autonomy, and follow-through over speed or surface-level output
- Your lived experiences and identity will be respected and welcomed—this is a workplace where you don’t have to filter yourself to feel safe or seen
- You’ll gain exposure to progressive, values-aligned leaders across sectors, while stepping into a role with clear expectations, supportive onboarding, and room to influence how operations and communications evolve
To apply, please send your resume and cover letter to info@ab-lgbt.com.
Applications will be accepted until a candidate is found.
